What does Certification by Umbrella and vendor mean?
We give you a test to make sure you know the program and you will then receive a completion certificate attesting that you successfully completed the certification. This also enables you to show clients that you are certified.
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I'm not an Umbrella member...can I still buy HomeZon?
Yes! And if you buy HomeZon, you are also eligible to purchase RepZon (an Umbrella product) at a discounted price.
PayPal put a hold on my money, what does this mean?
The first sale on eBay with a new account, PayPal will hold your payment for 21 days. If you add the tracking number, then the money will be released sooner. This is only for the first 5 weeks.
What does the red triangle/warning symbol mean in Zik?
When looking at products and results in Zik, some show next to them a Red Triangle. This is an indicator to look closely at the item before listing it. Possible causes can be: multi-pack (so make sure to list same quantity), Vero warning (see ...
PayPal put a hold on my money, what does this mean?
The first sale on eBay with a new account, PayPal will hold your payment for 21 days. If you add the tracking number, then the money will be released sooner. This is only for the first 5 weeks.
How to change payment method in Umbrella Member's area (for payments made with Stripe):
Please see this video: https://www.screencast.com/t/rxGSg4nIa2 PayPal recurring payments, see here: https://support.umbrellaus.com/portal/kb/articles/how-do-i-change-the-way-method-credit-card-used-for-my-recurring-payment-or-subscription-in-paypal