FIXING THE UNMONITORED STATE OF THE ORDER AND ADDING THE PAY BUTTON
Steps that he needs to do:
1) Find the item in beglobal catalog, using the UPC of the item if exists, or the parts of the title.
2) Check if the item's BGSN already exists in the monitor page (with a different ebay id). If it doesn't, use the "add existing listing" form at the bottom of the monitor page to insert that ebay list to the monitor.
3) Follow the process in the below gif to fix the unmonitored state of the order. Once he does it, the order will show the purchase option.
ADDING EXISTING ITEM TO MONITOR PAGE:
What you need to do is to find those items in beglobal catalog, You can do that with the UPC from the ebay listing, using the search bar on beglobal.
Then take the bgsn from the URL of the product page, and use the "add existing listing" form at the bottom of the Monitor page.
The Destination ID is the digits after itm/ in the URL of the ebay listing.
REMOVING UNMONITORED STATE FOR AN ORDER
just click on the "unmonitored" word, an it will popup the option to add the item.
Please be accurate, as this function cannot be reversed.