What do you do if AliExpress delivers your item to the wrong address?

What do you do if AliExpress delivers your item to the wrong address?

Things to do here:

1. Check with your supplier that you have the correct tracking number for your item. Bill has had this happen before and it was just the wrong tracking number.

2. Check with your buyer to see if they have received the item. What Bill say's is "The shipping company says your item is still on the truck but it should have been delivered already. Do you have it?"

3. If you already know they don't have the item, tell them there may be a problem with the item's delivery. Keep them informed as to the delay until you hear back from your supplier.

4. If it indeed has been delivered to the wrong address, you will need to see if your buyer is willing to wait for another to be shipped. If not, you will probably need to refund and then start a dispute on AE to get your money back. Before you do so, ask the supplier to refund you. They may just do so automatically since it is probably their fault.