What are the support hours? What is the support phone number? How can I call Really Successful?
Our support operates 9AM-5PM, Sunday-Thursday. All tickets are responded to within 2 business days- generally much faster.
We do not offer phone support as most cases require accounts and programs being looked into. That being said, in case of need, we can indeed arrange a support phone call.
Please make sure to whitelist firstname.lastname@example.org
in your email so that our responses go to your inbox and not spam (or promotions...).
Please always check spam and your other inboxes as well.
We look forward to serving you and helping you with anything you may need help with!
Can I use eBay in Domain names? SAS? Really Successful?
We'd recommend not putting "ebay" in the domain for trademark issues. Really Successful, eBUS, SAS...can all be used without issue.
Do the shipping and handling times refer to calendar days or business days?
Per ebay, shipping and handling times only count business days. This means, that Saturday and Sunday do not count for the purposes of your shipping/handling times.
Will we be able to track the email addresses for members we drive? For sales?
Yes- absolutely! We will teach you how to create a personal landing page and will catch the leads for you. You will receive a daily CSV with the details we catch which may include: First Name, Last Name, Email Address, Phone Number. For sales, you ...
How do we contact Zik Analytics Support?
Just go into chat (logo in bottom right corner) from the Zik website and they will respond to all your questions. They also have many great articles there. They operate 2AM-10AM EDT, 7 days a week, so outside of those times, it may take a little ...
If the Sales or Support Team converts one of my members into a sale, will I get credit? How?
Yes! Absolutely! All traffic is cookied and when the purchase goes through our system you will automatically be given credit for the sale as long as they meet both of the following conditions: A. They purchased within 3 months of being on your ...