Potential buyers/buyers will see your Digistore username in the URL (affiliate link). If you don't want them knowing your name, you should not use your name in the Digistore username.
Our support operates 9AM-5PM, Sunday-Thursday. All tickets are responded to within 2 business days- generally much faster. We do not offer phone support as most cases require accounts and programs being looked into. That being said, in case of need, ...
http://bizpolicy.ebay.com/businesspolicy/policyoptin Please note, that you will only be able to access this once you open a sellers account. To open a sellers account, all you have to do is manually list an item.