AliPocket UPDATE (!)

AliPocket UPDATE (!)

We received this email from AliExpress and AutoDS is actively working on solutions.
In the meanwhile, you can order using your AliPocket balance and if you don't have any, manually order the items using credit card directly in Aliexpress.

Dear AliExpress Pocket user,


To constantly upgrade our AliExpress services, we would like to inform you that AliExpress Pocket will discontinue its services from 15 June 2019, 00:00 (Pacific Standard Time, PST). 

You are advised to consume the balance of your AliExpress Pocket to make purchases on AliExpress by no later than 14 June 2019 (PST), or, after that, to receive a refund provided there is a valid receiving accounts corresponding to your original top-up payments, where direct handling charges will be borne by AliExpress. To check your current AliExpress Pocket balance, please visit https://coupon.aliexpress.com/buyer/giftcard/buyerGainedGiftCardList.htm. You can also find some useful details below on what you may expect in the coming weeks. 

In the meantime, continue to explore the fabulous offers available on AliExpress! 



FAQ: 

1,Who will be affected? 
All AliExpress Pocket users. 

2,When will AliExpress put a stop to AliExpress Pocket? 
The cut-off date is 15 June 2019, 00:00 (PST). You can continue using the balance in your AliExpress Pocket accounts until 15 June 2019 (PST). You are encouraged to use your balance as soon as possible before the cut-off date to get the most value out of your AliExpress Pocket experience. 

3,Will I get my money back? 
Yes, there is a discretionary refund from AliExpress to all our affected AliExpress Pocket users such as you, although AliExpress Pocket balances are non-refundable or transferable according to their terms and conditions. Any balance which has not been consumed by 15 June 2019, 00:00 (PST) will be refunded to you in one or more tranches during the period of 24 June to 5 July 2019, provided that the original funding methods (for example: your credit card) you have used to top-up your AliExpress Pocket account corresponding to the sum to be refunded remains valid. You will be refunded in the same currency as your top-up to your AliExpress Pocket account, and all direct handling charges related to this refund will be borne by AliExpress. 

4,What if my original funding methods no longer works? 
Although you could not receive a refund, and your AliExpress Pocket balance is considered forfeited as not consumed by 15 June 2019, 00:00 (PST), AliExpress will issue complimentary AliExpress coupons to you by 5 July 2019, which you will find when you log in to your AliExpress member account. The face value of these coupons will correspond to your forfeited balance of unrefunded amount, subject to their terms and conditions, for your next shopping trips on AliExpress! 


Regards 
Your AliExpress Pocket Customer Services Team